Return & Exchange

Return & Exchange

Vamira Fashion · Please Read Carefully Before Purchase

At Vamira Fashion, we are committed to providing you with high-quality women's clothing. Please read our exchange policy carefully before making a purchase.

Important: We do not offer returns or refunds once products are sold and delivered. We offer exchange only. Products can be exchanged within 5 days of delivery. Post this, exchange is not allowed.

↻ Exchange Only — No Returns  |  📅 5 Days from Delivery  |  🎆 Unboxing Video Required  |  📞 Mon–Sat 10AM–6PM

1. Exchange Policy

  • No Returns or Refunds: We do not offer returns or refunds once products are sold and delivered.
  • Exchange Only: We offer only exchange of product.
  • Damaged / Defective / Incorrect Item: If you receive a damaged, defective, or incorrect item, we will replace the product with the next fastest possible courier.
  • Product Selection: You may select the same product or any other product from our store for exchange.
  • Sale Items: Items marked as 'Sale' are non-exchangeable.
  • Exchange Process is Approved Once Only.
  • 5-Day Window: Products can be exchanged within 5 days of delivery. Post this, exchange is not allowed.
  • Condition Required: The item must be unworn, unwashed, with all tags attached. An Unboxing Video is required for exchange.

🎆 Unboxing Video is mandatory for all exchange requests. Without it, exchange cannot be processed.

2. Exchange Process

Follow these steps to initiate your exchange request:

  1. Contact our customer service at +91 90230 71278 (Mon–Sat, 10:00 AM to 6:00 PM) to initiate an exchange request.
  2. Provide your order number and details about the item you wish to exchange.
  3. Attach your Unboxing Video to our support number on WhatsApp.
  4. Our team will guide you on how to send the item back, including shipping instructions and warehouse address.

3. How To Exchange Products?

  • Customer Responsibility: Customers are responsible for exchange shipping costs to our warehouse.
  • No Reverse Pickup: We currently do not have reverse pickup service.
  • Reverse Pickup Charge: If reverse pickup is arranged by us, the customer will pay ₹250/- for reverse shipping.
  • Trackable Shipping: We recommend using a trackable shipping method.
  • Original Condition: Item must be unworn, unwashed, with all tags attached. Unboxing Video required.

📍 Send your parcel to our Warehouse Address — contact us on +91 90230 71278 to get the address before shipping.

4. Exceptions

Non-Eligible Items: Undergarments, swimwear (with hygiene seals removed), and personalized/customized products are not eligible for exchange.

Promotional / Sale Items: Items purchased during sales may have different exchange conditions, specified at time of purchase.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately upon receipt.

Contact Us

Vamira Fashion — Questions about exchange? We're here to help — Mon to Sat, 10:00 AM to 6:00 PM.

⚖️ By shopping with Vamira Fashion, you agree to abide by our exchange policy. All legal cases will be treated in Surat jurisdiction court only.